Privacy policy

Controller and contact details

Lattice Mere Publishing Ltd is the controller for personal information it processes for this publication. Our registered address is 27 Brackenfold Lane, Nether Edge, Sheffield, S11 8QJ, United Kingdom. Send privacy questions and rights requests to [email protected], using “Privacy request” in the subject where convenient.

Information collected

When you send an email, we receive your email address, the name you provide, your message and any attachments or correspondence metadata supplied with it. Please avoid sending sensitive personal information unless it is necessary for your enquiry.

The contact form prepares an email link within your browser. It does not transmit the entered fields to a website form service. Your email application receives the draft when you open that link, and we receive the message only when you send it. Hosting systems may process technical request information, including IP addresses, requested paths, browser information and request times, to deliver and protect the website.

Purposes and legal bases

We use correspondence to answer questions, assess corrections, resolve accessibility issues and handle rights requests. Our legitimate interests support ordinary editorial correspondence and proportionate website security. Where processing is required to meet a legal obligation, we rely on that obligation. If a particular activity requires consent, we request it separately and allow it to be withdrawn.

UK processing is governed by the UK GDPR, the Data Protection Act 2018 and relevant rules on electronic communications. The EU GDPR also applies where its territorial conditions are met. We do not use enquiry messages for automated decisions producing legal or similarly significant effects.

Cookies and browser storage

The site saves a cookie-choice record in localStorage on your device. It contains your selected choice and an expiry time, rather than your name or email address. Its purpose is to remember the preference for 180 days. The site does not use analytics or advertising cookies. See the cookie policy for the categories, controls and consequences of clearing storage.

Service providers and disclosure

Hosting and email providers process information needed to deliver their respective services. Where they act as our processors, they must handle information under appropriate contractual instructions and security requirements. Professional advisers or public authorities may receive information when reasonably necessary for legal obligations, disputes or the protection of rights. We do not sell personal information or share it for cross-context behavioural advertising.

If a provider processes personal information outside the UK or European Economic Area, an applicable adequacy decision or appropriate contractual safeguards must support the transfer where required. You may contact us for information about safeguards relevant to your correspondence.

Retention and security

We normally delete routine enquiries within twelve months after the matter is resolved. We may retain relevant records longer where needed for an unresolved dispute, a legal obligation or the handling of a continuing correction. Technical security records should be kept only for the operational period needed to investigate incidents and protect the service. Access to correspondence is limited to people who need it for these purposes. No email or internet transmission can be guaranteed completely secure.

Your rights and complaints

Depending on the law and circumstances, you may request access, correction, erasure, restriction or portability, and object to processing based on legitimate interests. You may withdraw consent without affecting earlier lawful processing. We may request proportionate information to establish identity before releasing personal data.

California residents have rights under the CCPA, as amended, where that law applies to the processing, including rights to know, correct and delete relevant information and to exercise applicable opt-out rights without unlawful discrimination. Applicability depends on the statutory conditions, not simply on visiting this site.

You may complain to the UK Information Commissioner’s Office or another competent supervisory authority. Contacting us first can help resolve a concern, but is not a condition of exercising that right. Material changes to our processing will be reflected in this policy.